New Feature in ATVMs-Passengers can purchase tickets through QR code based payments using any UPI based digital payment platform

New Feature in ATVMs

• New Feature in ATVMs-Passengers can purchase tickets through QR code based payments using any UPI based digital payment platform
• On scanning the QR code in ATVMs, Journey & Platform tickets can be purchased & Season Tickets can be renewed
• Recharge of Smart cards also facilitated through QR code

In an effort to encourage cashless transactions and digital payments, Southern Railway has introduced QR (Quick Response) code based payment of ticket fare in Automatic Ticket Vending Machines (ATVMs). Journey and Platform tickets can be purchased using QR code facility. In addition, renewal of season tickets can also be done. Further, smart card can also be recharged using QR codes generated in ATVMs. This facility, in addition to the existing smart card based payment, will facilitate quick transactions and hassle-free cashless payments through ATVMs.

once the journey details are entered in the ATVM, for the purpose of payment three options will be displayed as under:

• Railway Smart Card
• BHIM UPI QR Code (Pay by Paytm)
• BHIM UPI QR Code ( Pay by Free charge)

on choosing any one of the two QR code based payment option as mentioned above, the QR code will be generated and displayed on the ATVM screen. The displayed QR code needs to be scanned through any UPI enabled app such as Gpay, Paytm and Phonepe, etc. and proceeded with for making the payment towards the cost of ticket. A physical ticket will pop out of the ATVM machine once the payment is completed. Smart cards can also be recharged similarly by placing the card on the slot and accessing the QR code for payment.

By introduction of this new feature of QR code based payment in ATVMs, the usage of ATVM has been made more simpler and it is not compulsory for a passenger to pre-own a ATVM smart card. Now even without a ATVM smart card, tickets can be purchased by opting QR based payment.

Any queries or complaints related to digital payment in ATVMS can be redressed through RailMadad or 139 by IRCTC.

Southern Railway appeals to the passengers to extensively use the QR code based payment facility in ATVMs installed at stations for purchase of Journey and Platform tickets, for renewal of season tickets and recharge of smart cards. It may be noted that a discount of 0.5% can be availed on renewal of suburban season tickets using UPI QR Code.